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San Marcos Mini Storage

175 South Bent Avenue, San Marcos, CA 92078

Office Hours
MON - SAT8am - 6pm SUN8am - 4pm
Gate Hours
MON - SAT7am - 6:30pm SUN7am - 4:30pm
Google Reviews
rating 4.6
Write a Review

J E FIGUEROA

2 years ago
rating 5.0
I came in on the weekend. The gal in charge was helping another couple with their rental. She sounded professional, thorough, very helpful and knowledgeable. As I listened, I noticed she was not 'pushy' or trying to sway the couple in any way. When it was my turn, the gal helped me make my decision on the size of unit I needed by taking me to the available units. I have rented other units in other venues in the past, but I felt at ease with her. Again, she was not pushy and understood my plight [still had a month to go on another unit in another county.]. She reserved my choice [the last one in that size] and I was able to rent it a few days later. Her customer service was OUTSTANDING and it was a pleasure to have someone work with me without any type of pressure. As for the premises, it looks new, is very clean and has all the available amenities a storage facility should have.

Estrella Hoffman

3 years ago
rating 5.0
Wonderful facility, always clean. Very nice and friendly staff.

william ionescu

4 years ago
rating 5.0
As I am about 500 miles distant, San Marcos Mini Storage helped eliminate stress by the services they offer. Their free truck and driver is absolutely indispensable, as I'm so distant and I have two surgeries pending (do call them ahead of time, to know time slot, since time slots are reserved for truck and driver). I'm informed the manager himself drove the truck (NO LABOR PROVIDED, of course (of course), merely free truck and free driver, yet are VERY USEFUL EVEN WITHOUT LABOR PROVIDED, one cannot reasonably expect a free driver and truck plus labor be at no charge) and the front desk accommodated my requests and the extreme stress at an "impossible situation" was handled with merely three days of planning (extreme stress) and from so remote a location (they did require the local acquaintance of mine put their name on the contract, as security, since I couldn't be present, and they'll switch the contract to my name when I visit face to face). I'm glad I located San Marcos Mini Storage, kindly do refer them/mention them if you're so "connected to mention them at the right time." They offer move-in specials, also, on select units, and were very respectful of my "distance" needs, courteous AND nice, like they like where they work. THANK YOU, San Marcos Mini Storage representatives! I learned to firmly compliment where compliments are due.

A Google User

7 years ago
rating 5.0
Seriously some of the nicest people I've met.

Rigo Arenas

1 year ago
rating 5.0
Michelle took great care of me in helping me find the best unit for my needs. This place is clean, staff is very friendly.

Chris L.

1 year ago
rating 5.0
I stored with them for a little over a year while getting a new house. Everything was great. People were friendly and the facility was clean. The managers were really nice and helpful when I was coordinating my move. I wish teh gate hours were a bit longer, but it wasnt really a problem.

Jaclyn Konoske

1 year ago
rating 5.0
This place is great! Not only is it clean and safe, but we received the best customer service ever. Alicia and Jose are THE BEST! From the initial phone call inquiry to actually going in and selecting our unit, they were friendly, professional, and extremely helpful. They helped us get the best deal for our units and we loved being able to use the moving van, for FREE! I would highly recommend this place if you are looking for something affordable and safe with great customer service.

Douglas Pierson

9 months ago
rating 5.0
I'm moving from one house to a small house. I have a lot of extra stuff that I need to store. I picked this place because it was close to my house that I'm moving to. Let me first of all say I showed up with red eyes messy hair dog hair covering my wrinkled clothes pretty much a bum. It's been a long stressful day of packing. Our landlord let us know that our rent was going to go up by $600 so we need to move. I was blown away by the amazing customer service of Latoya. When I walked in she greeted me with a smile. Then she proceeded to ask me what size unit I needed and I had no idea. I thought I knew. I had no idea. So she helped me find one that fit into my budget. She showed me a couple of them we ended up going with the broom closet. Haha. I was with my one year old son and Latoya was kind enough to go into her own lunch to get him a snack. Everything we did was met with please, thank you, you're welcome Etc. She was so kind I am most definitely bringing my family back because they need storage units to just based on her customer service. Thank you again to Latoya. You made my day by being your awesome self. Keep up the great work.

Ray Bowen

3 months ago
rating 5.0
Very friendly staff have helped me through the months what started out as only one storage area for just a couple of months turned into 3 storage areas and almost a year always enjoy the chocolate and water they supply

Ben Oh

3 months ago
rating 5.0
Clean facility conveniently located. Friendly service. Courtesy water, chocolate and coffee. So helpful services by LaToya.

Robert. My oldies but goodies Torres

2 months ago
rating 5.0
Great location, affordable pricing and great staff. LaToya and Dave gave the best customer service.

Joseph A

2 months ago
rating 5.0
Great atmosphere, well protected with electronic gate access even during business hours, management is top notch, Latoya did a great job showing me all the options regarding size and location of storage units.

Chrissy K

1 month ago
rating 5.0
Latoya is so helpful. The facility is very clean. Nice!

ivan sanchez

2 months ago
rating 5.0
Latoya was wonderful in helping us finding the right storage for our needs. Great location as well

andres amador

1 month ago
rating 5.0
Just came in to to San Marcos mini Storage and got some excellent help from La Toya Emanuel. She is very friendly person do deal with. And very informative truly a great contribution to her company. Every body that come in to this facility will not be disappointed.

Denyse Bueno

1 month ago
rating 5.0
Great place! Incredibly friendly and helpful people, LaToya helped us with everything we needed. Unit place is well kept and will make moving out so much easier and less stressful.

christopher wash

1 month ago
rating 5.0
Excellent service... I received help from LaToya Emanuel. I got good deals and its affordable.. Also David Haller provided great discounts.

patrick grosset

1 month ago
rating 5.0
Great location! Friendly and efficent staff. 3 stars to LaToya fir helping me out ***update**** Had to go back to get another unit and David hooked me up in 5 min great service

Mike Vodvarka

1 month ago
rating 5.0
after speaking with both LaToya and Dave i knew their friendly personalities is exactly what i needed. when i arrived they continued the great customer service. i was welcomed with a friendly smile and toured a clean facility. Thank you. i know i will be very pleased here.

Rachel Martin

1 month ago
rating 5.0
La Toya was super helpful. We met with her about a month ago when we were in town looking for a storage unit for the summer months. Today when we came in to actually move in she immediately remembered us, showed us to our unit and explained all the billing details etc. The facility is clean and secure, we feel great about our choice.

Gina Chester

1 month ago
rating 5.0
Came in during my lunch to check out a storage unit and Toya and Paul were both amazing team members! Drove me over to the lot and showed me around, I was sold with how professional and friendly they were! The area is clean and I feel safe keeping my belongings there!! Definitely recommend to anyone looking for a storage unit in San Diego County!

Jim B

5 years ago
rating 4.0
Not familiar with the area I found this site on the internet. I called and was impressed with the response from the gentleman's answers. I reserved a spot by phone because I liked the idea that it was a month to month contract as I only need it for one month. Also because of their policy I was given 1/2 off for the 1st month. When I arrived and made contact with the office staff, I was impressed with the professionalism. I very much like that my items are insured while there, the security, the cleanliness and location. I highly recommend it.

Juan Vasquez

11 months ago
rating 4.0
One of the best storage places ever. Place is clean and staff is friendly.

Kerry McNeill

3 months ago
rating 4.0
I stored some belongings there for two months. The location was very convenient.

Jessica Velivis

2 months ago
rating 4.0
I had a rough start with these guys but they have bent over backwards to make it right. La Toya especially provides great service. When my unit leaked under the door, they moved me to a larger indoor unit at no cost to me. As long as my rent doesn't go up too much I'd be happy to recommend them to any friends and family at this point.

Jose Aguilar

2 years ago
rating 1.0
$20 administration fee and yet they can't throw in a free lock (compared to $15 w/free lock). You gotta ask for permission to use their dumpster cuz they don't want to clean messy dumpsters. They lend you a truck to move but only for 1 hour and an employee has to drive it. The truck isn't available on Sundays which is the best time to move for most people. It's expensive compared to other locations which offer more, you get 2 months at 50%, but you HAVE TO pay both months up front then it jumps to ridiculous rates (that's how they get you).

K Leyva

2 years ago
rating 1.0
I've rented from this place before and come to find there was dead rats in my unit. I am a very understandable person so I let it go, but when I went back to rent a unit and entered my code it stated I didn't have access. I needed the unit that day and not a day after as I needed to move the last of my things before May 1st. I tried several of times BEFORE 8pm, and ended up getting frustrated and leaving. I then called the next day speaking to the same girl who said "oh sorry that was my fault I added an extra number", whatever things happen I just wanted my money back because I got a different storage somewhere else. She passed me with the manager who said that I tried punching the number after 8pm. I am not stupid and know what time I punched the number in. Instead of being polite and apologizing for her employee making a mistake she said I had to keep the unit and it was up to me whether I wanted to put anything in it, but that I WOULD NOT be getting my money back. I don't understand how hard it is to just refund my money since I did NOT use my unit. I don't recommend this place. It will only end up disappointing you.

Flying AlieN

1 year ago
rating 1.0
We have been renting two storage units here for more than 5 years and they have more than doubled the rental rate. Gate access hours are unreasonably short.

Ali Sirat

1 year ago
rating 1.0
I was charged $183.87 for 2 units for 5 days only. This place is a rip off. Don't do business with them.

Gina Zamora

11 months ago
rating 1.0
If I could I would give no stars but since that's not an option.... Brings me to great regret to ever store my personal belongings here! I Pay them every month for years to keep my personal items safe & secure ! What I'm actually paying for is them to record my stuff getting stolen yet "nothing looks out of the ordinary " on the video footage ! And them not doing anything about it AND I DO MEAN NOTHING! I'm sorry miss zamora there's nothing we can do, is what they said ! you mean there's NOTHING your going to do , there's no possible way to get my daughters baby pictures/ family pictures / my mom who is no longer with us her only memories I had to share with my kids , family members who are no longer with us all of my memories of my childhood gone just like that ? Definitely an Inside Job or they know who did it and there are covering their tracks . Filing for a police report was not much help either there was time sensitive footage ( which the storage facility did not mention to myself or the officer who took my report) so I had to take their word for it , it took 10 days to even get a call back from the detective " I'm sorry but there's nothing I can do since there's no footage anymore it's a lost cause " are you kidding me ? It's no murder case but these stolen items my stolen items are mine ! I've searched the storage facility dumpster no luck and the surrounding areas dumpsters as well ! Well Thanks for nothing Mini Storage San Marcos and San Marcos Sheriff Department, only for the amount of suffering and stress you have caused me just as my depression has seemed to be controlled I've yet spiraled back into it countless sleepless nights and the feeling of sense of security and trust is gone ! So please anyone who stores with this facility or any other company I would check on your stuff and make sure they are actually doing there lock checks etc! Because your stuff could just vanish into thin air just like that ! ALL I WANT IS MY PICTURES KEEP THE REST ! KARMA WILL CATCH-UP I PROMISE YOU AND IT BETTER BEFORE I DO .........

Jessica Velivis

10 months ago
rating 1.0
Limited access and poor customer service. Can't wait to move my stuff!

Kerry McNeill

4 months ago
rating 1.0
The aisles are exceptionally narrow. They warned me as I moved in that they did not allow loitering. I was beyond offended and wondered why they suspected I would ever have the time to loiter ... also I was promised discounts by one employee that were not extended to me by the other employee. I gave notice and moved out the following month and am quite happy at another storage facility also in San Marcos. I do not have any idea how this place was voted #1. I dont believe it could have been.
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rating 4.5
48 Reviews
Write a Review

Tracy G.

5 months ago
rating 5.0
I'm so glad we found this place! It's the right size, the right price and it has a light! LaToya is also a major reason that we decided it was for us....

joseph c.

1 month ago
rating 5.0
David Halle's and LaToya Emanuel we're both pleasant and very very helpful and accommodating. They provided a lot of helpful information about the...

Sean C.

4 months ago
rating 5.0
Storage and check out is a breeze. Latoya and Alisa are incredible. This place gets an A+ for service, convenience and great pricing.
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • Truck Rental